Active Incidents
We are currently investigating intermittent network connectivity affecting customers located in the Latin America (LATAM) region. Impacted users may experience: -Slow loading times when accessing hosted websites -Delays or intermittent errors when logging into cPanel / server management portals -Temporary inability to connect to services Our Infrastructure and Network Engineering teams are actively tracing routing paths and investigating the root cause to restore full performance. Note: Systems are fully operational outside of LATAM. Further updates will be provided as soon as additional details or a timeline for resolution become available.
System status
Past Incidents
View all past incidents →September 6, 2026
Our technicians have confirmed that the intermittent issue has now been resolved. We want to thank our clients for the patience they've had whilst o...
We are aware of a few customers having intermittent disruptions in responsiveness to server j001.use1.mysecurecloudhost.com. Our infrastructure team...
Status history
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