Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s2906.fra1.stableserver.net. Hosting and website services might be briefly unavailable for some users. Our infrastructure team are currently investigating and working on a fix as a priority.

Due to an unexpected issue affecting cleveland.servershost.net, our team has completed an emergency restoration and migrated affected services to a new server to restore stability as quickly as possible. New server hostname: s19999.use2.stableserver.net If you're using our nameservers: No action is required. The necessary updates have already been made on your behalf. If you're using external nameservers or managing your own DNS: Please review the Shared IP listed within your hosting service and update your DNS records with your DNS provider if needed. We will continue to monitor the situation while we are seeing services return to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

Just to give an update. The issue connected to server cleveland.servershost.net reoccurred. Our team is working on it as a priority to have the service back up and running as soon as possible. Thank you for understanding.

The issue is largely resolved following our diagnosis and troubleshooting, and clients should see services returning to normal. We will continue to monitor the situation while we are seeing services return to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.