The system is experiencing issues
Maintenance
Server Migrations - Singapore

We are in the process of migrating our Singapore servers to our own network. These will take place throughout April, from 1pm UTC each day except weekends where migrations will operate 24/7.

For advanced users not using our DNS - there will be a new IP address. As with other migrations the old IP will continue to proxy HTTP requests for 1 week. The old server hostname will be repointed.

Larger hosting accounts will be migrated to separate servers to balance our systems. In these cases we will send a support ticket to you directly with further details.

Please also ensure any large accounts adhere to our fair usage guidelines.

The new server hostnames end in ".sgp1.mysecurecloudhost.com".

In progress:

Completed:

  • s1294.sgp1 - This system is already running within our new datacentre.
  • s310.hnd7 - s1303 - 192.250.235.25 - We have reached out directly to customers.
  • s1092.sgp7 - s1301 - 192.250.235.23
  • s1139.sgp7 - s1302 - 192.250.235.24
  • s1242.sgp7 - s1303 - 192.250.235.25
  • s417.sgp7 - s1295 - 192.250.235.17
  • s421.sgp7 - s1296 - 192.250.235.18
  • s435.sgp7 - s1297 - 192.250.235.19

The upcoming migration dates and new IPs are:

  • s514.sgp7 - Monday April 15th - s1298 - 192.250.235.20
  • s523.sgp7 - Tuesday April 16th - s1299 - 192.250.235.21
  • s576.sgp7 - Wednesday April 17th - s1300 - 192.250.235.22
  • s482.sgp9 - Thursday April 18th - s1304 - 192.250.235.26
  • s517.sgp8 - Thursday April 18th - s1305 - 192.250.235.27
  • s527.sgp8 - Friday April 19th - s1306 - 192.250.235.28
  • s535.sgp8 - Friday April 19th - s1307 - 192.250.235.29
  • s580.sgp8 - Saturday April 20th - s1308 - 192.250.235.30
  • s587.sgp8 - Saturday April 20th - s1310 - 192.250.235.32
  • s588.sgp8 - Sunday April 21st - s1311 - 192.250.235.33
  • s594.sgp8 - Sunday April 21st - s1312 - 192.250.235.34
  • s616.sgp8 - Sunday April 21st - s1314 - 192.250.235.36
  • s643.sgp8 - Monday April 22nd - s1315 - 192.250.235.37
  • s717.sgp8 - Monday April 22nd - s1316 - 192.250.235.38
Server Migrations - Amsterdam & Frankfurt

We are in the process of migrating our Frankfurt and Amsterdam servers to our own network. These will take place throughout April, from 4pm UTC each day except weekends where migrations will operate 24/7.

For advanced users not using our DNS - there will be a new IP address. As with other migrations the old IP will continue to proxy HTTP requests for 1 week. The old server hostname will be repointed.

Larger hosting accounts will be migrated to separate servers to balance our systems. In these cases we will send a support ticket to you directly with further details.

Please also ensure any large accounts adhere to our fair usage guidelines.

In Progress:

With s684 and s530, only the migration of larger reseller accounts is running - we have contacted you directly in this case. The migration of the rest of the data will take place on Monday evening.

  • s684.fra8 - Sunday April 14th - s2907.fra1.stableserver.net - 192.250.229.36
  • s530.ams8 - Sunday April 14th - s2910.fra1.stableserver.net - 192.250.229.38

Completed:

  • s1243.fra7 - s2898.fra1.stableserver.net - 192.250.229.27
  • s1369.fra7 - s2899.fra1.stableserver.net - 192.250.229.28
  • s1095.fra7 - s2892.fra1.stableserver.net - 192.250.229.24
  • s843.fra7 - s2872.fra1.stableserver.net - 192.250.229.19
  • s1141.fra7 - s2897.fra1.stableserver.net - 192.250.229.26
  • s1011.fra7 - s2873.fra1.stableserver.net - 192.250.229.20
  • s542.fra6 - s2901.fra1.stableserver.net - 192.250.229.30
  • s510.ams8 - s2909.fra1.stableserver.net - 192.250.229.37

The upcoming migration dates and new IPs are:

  • s497.fra6 - Wednesday May 1st - s2900.fra1.stableserver.net - 192.250.229.29
  • s586.fra6 - Friday April 26th - s2902.fra1.stableserver.net - 192.250.229.31
  • s593.fra6 - Saturday April 27th - s2903.fra1.stableserver.net - 192.250.229.32
  • s605.fra8 - Sunday April 28th - s2904.fra1.stableserver.net - 192.250.229.33
  • s614.fra6 - Thursday May 2nd - s2905.fra1.stableserver.net - 192.250.229.34
  • s618.fra8 - Friday May 3rd - s2906.fra1.stableserver.net - 192.250.229.35
  • s934.ams9 - Saturday May 4th - IP TBC

Stickied Incidents

15th April 2024

We are currently experiencing issues with some of our USE servers.

We are currently experiencing issues with some of the use servers on our infrastructure. The following services are affected: s1029.use1 s1071.use1 s1108.use1 j001.use1

Please bear with us while we resolve this. We appreciate your understanding.

Past Incidents

15th April 2024

We are currently experiencing issues with some of our USE servers.

We are currently experiencing issues with some of the use servers on our infrastructure. The following services are affected: s1029.use1 s1071.use1 s1108.use1 j001.use1

Please bear with us while we resolve this. We appreciate your understanding.

12th April 2024

Server issues on s1422.fra1.mysecurecloudhost.com

We are currently experiencing issues with the shared server: s1422.fra1.mysecurecloudhost.com. It's being investigated and we'll update our status page once a resolution has been achieved.

Update - The issue with this system was resolved. Apologies for the inconvenience caused.

9th April 2024

s1049.use1.mysecurecloudhost.com

s1049.use1.mysecurecloudhost.com has server issue. We are working to resolve it.

Update: We had to re-import MySQL databases on the system. This should be complete within the next 30 minutes. If you have any more issues please contact us.

2nd Update: Services should be ok now

4th April 2024

s1345.use1.mysecurecloudhost.com s1364.use1.mysecurecloudhost.com s1383.use1.mysecurecloudhost.com vps.aryanrebel.com postman.edinamware.com d1999.use1.stableserver.net w2332.use1.stableserve

The following servers were down temporarily due to hardware issue on the host. s1345.use1.mysecurecloudhost.com s1364.use1.mysecurecloudhost.com s1383.use1.mysecurecloudhost.com vps.aryanrebel.com postman.edinamware.com d1999.use1.stableserver.net w2332.use1.stableserver.net

2nd April 2024

s843.fra7.mysecurecloudhost.com

We are currently experiencing issue withthe following server. We are working with our cloud partner to resolve the matter as soon as possible.

Thank you for your patience and understanding.

  • The following server has now back to operational state. Apologize for the inconvenience happen.