Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s959.lon1.mysecurecloudhost.com. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.

We would like to keep you updated with a notice that the infrastructure team is still working on this issue. We will update this status page as soon as we are able to. We appreciate your patience during this time. If you have any questions or need any urgent assistance with your services, please reach out to us.

We are aware of a few customers experiencing some intermittent disruptions to their services due to higher-than-normal internet traffic to server s9789.usc1.stableserver.net. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.