All migrations are now complete. The details are below - please ensure you update any external DNS records before October 30th.
S507: The new IP is 77.95.113.180.
S509: The new IP is 77.95.113.182. Accounts over 20Gb are migrated to server 77.95.113.179.
S531: The new IP is 77.95.113.183. Accounts over 20Gb are migrated to server 77.95.113.176.
S519: The new IP is 192.250.239.83.
S528: The new IP is 192.250.239.84. Accounts over 20Gb are migrated to server 192.250.239.93.
S532: The new IP is 192.250.239.56. Accounts over 20Gb are migrated to 192.250.239.94.
S541: The new IP is 192.250.239.85. Accounts over 20Gb are migrated to 192.250.239.102.
S544: The new IP is 192.250.239.86. Accounts over 20Gb are migrated to 192.250.239.103.
S546: The new IP is 192.250.239.87. Accounts over 20Gb are migrated to 192.250.239.104.
S592: The new IP is 192.250.239.88. Accounts over 20Gb are migrated to 192.250.239.105.
S536: The new IP is 192.250.239.57. Accounts over 20Gb are migrated to 192.250.239.106.
S537: The new IP is 192.250.239.58. Accounts over 20Gb are migrated to 192.250.239.107.
S610: The new IP is 192.250.239.59. Larger accounts are migrated to 192.250.239.108.
S611: The new IP is 192.250.239.60. Larger accounts are migrated to 192.250.239.109.
S585: The new IP is 192.250.239.61. Larger accounts are migrated to 192.250.239.110.
S498: The new IP is 192.250.239.111. Larger accounts are migrated to 192.250.239.112.
Our new hardware has now arrived and we will be completing these migrations in early December. Large accounts will be split to separate servers to balance our systems. If you are a reseller with some larger accounts, we can either separate only your larger accounts, or your whole reseller account.
Update @ 21:00 Thursday: After monitoring throughout today this is now fully resolved after the system was migrated to new EPYC 3 hardware.
Update @ 22:00 - A hardware upgrade will be taking place early on Thursday morning. We will be provisioning our own hardware in Frankfurt within the next few weeks at which point this server will be fully replaced.
Update @ 14:50 Tuesday 28th: Unfortunately Linode's upgrade placed the system on older hardware which subsequently crashed when attempting a second migration. We will therefore be replacing the system overnight onto new AMD EPYC 3 hardware. This will require approximately 60 minutes downtime.
In order to correct a performance problem we will be migrating this system to new hardware at 00:15 Tuesday Nov 28th. This will require approximately 30 minutes' downtime whilst our cloud provider migrates the system.
We are in the process of migrating our USA servers to our own network.
For advanced users not using our DNS - there will be a new IP address which we will advise closer to the time for the pending migrations. As with other migrations the old IP will continue to proxy HTTP requests, and the old server hostname will be repointed, so we highly recommend using CNAME values where possible.
Large accounts (those over 20Gb) will be migrated to separate servers to balance our systems. If you are a reseller with large accounts and would prefer all your accounts moved together to one new system please let us know.
Thank you for your understanding as we improve our systems.
The current statuses are:
Completed:
We are in the process of migrating our Singapore servers to our own network. These will take place from the second week of December and we will send an email with further details nearer the time. If you would like migrating sooner please let us know.
For advanced users not using our DNS - there will be a new IP address which we will advise closer to the time for the pending migrations. As with other migrations the old IP will continue to proxy HTTP requests, and the old server hostname will be repointed, so we highly recommend using CNAME values where possible.
Large accounts (those over 20Gb) will be migrated to separate servers to balance our systems. If you are a reseller with large accounts and would prefer all your accounts moved together to one new system please let us know. Please also ensure any large accounts adhere to our fair usage guidelines.
Thank you for your understanding as we improve our systems.