Some systems are experiencing issues

Maintenance

NVMe Upgrades

Update April 3rd: Please see the updates below this entry for the latest scheduled upgrades. In this section we are listing completed servers.

We are in the process of migrating our older hardware to new systems. In some cases we can perform the work with a quick reboot and in other cases new hardware and new IPs are required. This status update contains details of the servers which we have upgraded so far, and the new IPs where necessary.

Completed servers with IP changes which are now upgraded to nvme volumes are as follows:

Canada:

R152: 15.235.54.105

New York:

R087: 173.208.96.116
R142: 45.56.99.101

Amsterdam

S320 and S445: 213.227.130.170
R018 and R100: 62.212.86.101

Frankfurt:

R099: 141.95.126.90
R020, R103: 84.16.224.136

India:

R194: 194.195.116.19

London:

Recently completed:

S298: 198.244.230.126
R104 and R204: 198.244.229.140
R179 and S346: 198.244.230.127

Past migrations:

R014, R118: 23.106.238.230
R021, R131: 198.244.213.117
R037, R191, R197, R226: 198.244.212.6
R098, R146: 198.244.229.148
R113: 198.244.212.6
R134, R159: 23.106.238.249
S326: 23.106.238.249
R067, R090, R096: 213.219.37.246.
R015: 198.244.203.91
R213: 23.106.33.93
R016: 176.58.102.144

Singapore

S406: 23.111.12.177
R232: 172.104.190.111
Recently completed - R198 - 23.106.126.205 and S425 - 23.108.96.28

Please note you can also confirm your account's IP address within your cPanel homepage, located on the sidebar under 'Shared IP address'

Remaining work:

All remaining servers in the USA will be upgraded in April-May, we will be in touch as needed.
Additionally some servers in London, Frankfurt and Brazil are not yet upgraded, we will be in touch in the coming weeks.

NVMe upgrades - S322, S524

Update @ 19:28 UTC - These are now completed. The new IP is: 23.81.180.215.

From 11am UTC on Sunday May 22nd we will be replacing these servers. If you do not use our nameservers, the new IP is - 23.81.180.215.

NVMe Upgrades - R106, S412

Update @ 13:38 - Both servers are now completed. The new IP is: 108.62.0.134.

From 7am UTC on Monday May 23rd we will be replacing these servers.

London

r021.lon1

Operational

r037.lon2

Operational

s020.lon1

Operational

s021.lon1

Operational

s026.lon1

Operational

s035.lon3

Operational

s018.lon1

Operational

r021.lon1

Operational

s052.lon3

Operational

s062.lon1

Operational

r067.lon1

Operational

s088.lon1

Operational

r090.lon1

Operational

r096.lon1

Operational

r098.lon1

Operational

r104.lon1

Operational

r131.lon1

Operational

r248.lon7

Operational

r134.lon2

Operational

r289.lon7

Operational

r218.lon7

Operational

lon87.mynetns

Operational

r159.lon2

Operational

s519.lon6

Operational

s509.lon8

Operational

s479.lon7

Operational

s493.lon7

Operational

s518.lon6

Major Outage

s010.lon1

Operational

r011.lon1

Operational

s011.lon1

Operational

r014.lon2

Operational

r015.lon1

Operational

r016.lon1

Operational

s017.lon1

Operational

r017.lon3

Operational

Dubai

r069.dxb5

Operational

s110.dxb4

Operational

Sydney

r077.syd4

Operational

r257.syd7

Operational

South Carolina

r081.use2

Operational

Belgium

r082.bel2

Operational

Zurich

r090.lon1

Operational

Bahrain

r094.bra3

Operational

Johannesburg

r109.jnb4

Operational

Jakarta

r232.idn2

Operational

Dallas

r274.dfw7

Operational

Cardiff

s025.car4

Operational

Virginia

s024.use2

Operational

Frankfurt

r020.fra1

Operational

r039.fra2

Operational

s038.fra1

Operational

s092.fra2

Operational

r099.fra1

Operational

r103.fra1

Operational

r105.fra1

Operational

r230.fra7

Operational

s012.fra1

Operational

Amsterdam

r100.ams1

Operational

r101.ams1

Operational

r102.ams1

Operational

s320.ams1

Operational

s445.ams1

Operational

s510.ams8

Operational

r018.ams1

Operational

Toronto

s039.tor1

Operational

s015.tor1

Operational

New York

s023.nyc1

Operational

r087.nyc1

Operational

s106.nyc1

Operational

s315.nyc1

Operational

s014.nyc1

Operational

San Francisco

s019.sfo1

Operational

r065.sfo1

Operational

Singapore

r022.sgp1

Operational

r041.sgp2

Operational

s040.sgp2

Operational

r275.sgp7

Operational

r246.sgp7

Operational

s305.sgp

Operational

s417.sgp7

Operational

r198.sgp1

Operational

s421.sgp7

Operational

s517.sgp8

Operational

s482.sgp9

Operational

s016.sgp1

Operational

Dublin

r019.dub3

Operational

Mumbai

r036.bom3

Operational

r042.bom2

Operational

r063.bom3

Operational

s303.bom7

Operational

s329.bom7

Operational

s372.bom7

Operational

s403.bom7

Operational

s437.bom7

Operational

s539.bom7

Operational

Bangalore

s022.blr1

Operational

r074.blr1

Operational

r194.blr1

Operational

São Paulo

r133.gru2

Operational

s478.gru9

Operational

Past Incidents

24th May 2022

s518.lon6 s518.lon6 is experiencing an outage.

Our engineers are investigating a technical issue with the server. ETA is a few minutes currently.

23rd May 2022

s482.sgp9 MySQL Service

We are currently investigating the issue that has occured with the MySQL service on the server.

Update @ 10:40 - This is now resolved, apologies for the issue.