Update @ 06:45 Friday - The migration is now complete. The new IP is 22.214.171.124 and the new hostname is s686.lon1.mysecurecloudhost.com. The old hostname is also repointed to this new server.
For reference - the old IP was 126.96.36.199.
Update @ 22:10 - The migration is now completed. The new IP is 188.8.131.52 and the new hostname is s691.lon1.mysecurecloudhost.com. The old hostname is also repointed to this new server.
Final update - full services were restored and we are currently in discussion with the datacentre to improve resiliency on their side and ours. An e-mail with further details will be sent as soon as this work is completed.
Update @ 15:10 UTC - At this time power is restored. Approximately 20 servers are still offline, we are working to restore them.
Initial incident: At approx. 12:30 UTC incoming power failed to our Buffalo NYC datacentre location during routine maintenance. Please note this outage did not affect any servers with the hostname mysecurecloudhost.com.
Update @ 23:58 Friday June 2nd - This is now completed. The new server IP is 184.108.40.206 and the new hostname is s690.lon1.mysecurecloudhost.com. The old hostname is also repointed to the new system so if you use a CNAME, no entries need to be updated. For reference the old IP was 220.127.116.11.
Update @ 23:50 UTC, Thursday June 1st - The migration is now complete. If you do not use our nameservers the new IP you need is: 18.104.22.168. The old server hostname is also redirected to this new server, which has a new hostname of: s688.lon1.mysecurecloudhost.com. For reference the old IP was 22.214.171.124.