System operational
Maintenance
USA Server Migrations

We are in the process of migrating our USA servers to our own network. The current statuses are:

S543: Completed. Old IP: 51.81.221.223. New IP: 45.79.76.106

S567: Completed. Old IP: 15.204.161.194. New IP: 192.243.110.16

S575: Completed. Old IP: 15.204.163.199. New IP: 192.243.110.5

S581: Awaiting a new hardware delivery. We will update this at least 24 hours before a confirmed date as we are still waiting for suppliers, apologies.

S615: Awaiting a new hardware delivery. We will update this at least 24 hours before a confirmed date as we are still waiting for suppliers, apologies.

For advanced users not using our DNS - there will be a new IP address which we will advise closer to the time for the pending migrations. As with other migrations the old IP will continue to proxy HTTP requests, and the old server hostname will be repointed, so we highly recommend using CNAME values where possible.

Thank you for your understanding as we improve our systems.

Server Migrations - USA

The following servers are currently being migrated to new hardware:

Server201 - New IP: 65.181.111.8 - This is now completed.

Server210 - New IP: 65.181.111.9 - This is now completed.

Web301 - New IP: 65.181.111.10 - This is now completed.

Web302 - New IP: 65.181.111.11 - This is now completed.

If you use our nameservers, no changes are needed.

Server Migrations - USA West Coast

We have ordered new hardware and are awaiting the delivery currently. We will update this page with a migration timeline by mid-September, with migrations expected to happen near the end of September.

London Server Migrations

We are in the process of migrating our London servers to our own network. This page will be updated as we schedule new migrations.

The current schedule is:

  • S507: This is now completed. The new IP is 77.95.113.180.

  • S509: This is now completed. The new IP is 77.95.113.182. Accounts over 20Gb are migrated to server 77.95.113.179.

  • S531: This is now completed. The new IP is 77.95.113.183. Accounts over 20Gb are migrated to server 77.95.113.176.

  • S532: Wednesday September 27th

  • S536: Thursday September 28th

  • S537: Friday September 29th

  • S610: Saturday September 30th

  • S611: Sunday October 1st

  • S518: Tuesday October 3rd

  • S519: Wednesday October 4th

  • S528: Thursday October 5th

  • S541: Saturday October 7th

  • S544: Sunday October 8th

  • S546: Wednesday October 11th

  • S592: Thursday October 12th

Stickied Incidents

20th September 2023

CAN1 - networking issues

We are currently experiencing a network issue in our CAN1 data center in Canada which is affecting service accessibility.

Our network engineers are working to resolve this and we will provide updates when available.

Thank you for your patience and understanding.

  • This incident is now resolved and connectivity is restored.

  • We have identified the issue with our provider and we are expecting a resolution shortly.

    • Past Incidents

    20th September 2023

    CAN1 - networking issues

    We are currently experiencing a network issue in our CAN1 data center in Canada which is affecting service accessibility.

    Our network engineers are working to resolve this and we will provide updates when available.

    Thank you for your patience and understanding.

  • This incident is now resolved and connectivity is restored.

  • We have identified the issue with our provider and we are expecting a resolution shortly.