My Secure Cloud Host
2 Ongoing Incidents

Active Incidents

Recovering 4 hours ago · Oct 30, 2026 04:42 UTC

Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

Recovering 4 hours ago · Oct 30, 2026 04:42 UTC

Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

Identified 4 hours ago · Oct 30, 2026 04:28 UTC

We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s4267.sgp1.stableserver.net Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.

Windows Maintenance
Investigating
Investigating 21 hours ago · Oct 29, 2026 11:16 UTC

As part of our commitment to continually improve our systems and services, we will be performing routine maintenance on our windows servers. There will be a brief period of maintenance in order to apply security updates for these platforms. You may experience temporary interruptions during these times, after the maintenance period has ended, your service will resume as normal. If you have further questions on the maintanance, please don't hesitate to contact us.

System status

cPanel Hosting
Partial Outage
VPS hosting
Operational
Enhance Hosting
Operational
Plesk hosting
Operational
Windows
Partial Outage
Other
Operational
Professional Email
Operational
OX Mail
Operational
Office 365
Operational
Google Workspace
Operational
Spam Filters
Operational
Legacy SydMail
Operational
Datacenters
Operational
Networks
Operational
Registry Services
Operational
Global DNS
Operational
AI Sitebuilder
Operational
Legacy Sitebuilders
Operational
Email
Operational
Livechat
Operational
Phones
Operational

October 29, 2026

Resolved 16 hours ago · Oct 29, 2026 16:35 UTC

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need a...

Investigating 17 hours ago · Oct 29, 2026 15:49 UTC

We are aware of a few customers having intermittent disruptions to services connected to server s2963.sgp1.stableserver.net. Our infrastructure team a...

Status history

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