My Secure Cloud Host
2 Ongoing Incidents

Active Incidents

Recovering 14 hours ago

We have implemented a fix and services are recovering. Our Infrastructure team continues to work on this as a priority. We are closely monitoring the situation and will provide further updates as soon. If you have any questions or require assistance, please don't hesitate to contact our Support team.

Investigating 20 hours ago

We are currently investigating an issue affecting some services within our infrastructure. Our Infrastructure team is actively working with our network providers to identify the root cause and restore normal service as quickly as possible. During this time, some customers may experience temporary service interruptions or connectivity issues. If you have any questions or require assistance, please don't hesitate to contact our Support team.

Recovering 8 hours ago

Due to an unexpected issue affecting cleveland.servershost.net, our team has completed an emergency restoration and migrated affected services to a new server to restore stability as quickly as possible. New server hostname: s19999.use2.stableserver.net If you're using our nameservers: No action is required. The necessary updates have already been made on your behalf. If you're using external nameservers or managing your own DNS: Please review the Shared IP listed within your hosting service and update your DNS records with your DNS provider if needed. We will continue to monitor the situation while we are seeing services return to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

Monitoring 11 hours ago

Just to give an update. The issue connected to server cleveland.servershost.net reoccurred. Our team is working on it as a priority to have the service back up and running as soon as possible. Thank you for understanding.

Recovering 18 hours ago

The issue is largely resolved following our diagnosis and troubleshooting, and clients should see services returning to normal. We will continue to monitor the situation while we are seeing services return to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

System status

cPanel Hosting
Degraded Performance
VPS hosting
Partial Outage
Enhance Hosting
Operational
Plesk hosting
Operational
Windows
Operational
Other
Operational
Professional Email
Operational
OX Mail
Operational
Office 365
Operational
Google Workspace
Operational
Spam Filters
Operational
Legacy SydMail
Operational
Datacenters
Operational
Networks
Operational
Registry Services
Operational
Global DNS
Operational
AI Sitebuilder
Operational
Legacy Sitebuilders
Operational
Email
Operational
Livechat
Operational
Phones
Operational

August 5, 2026

Resolved - 14:49 UTC

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need a...

Recovering - 11:28 UTC

Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. Fo...

Status history

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