Server Issue - sg23.tmd.cloud

Uptime Impact: 13 minutes and 34 seconds
Resolved
Resolved

Our infrastructure team have confirmed that the issue with the server sg23.tmd.cloud has now been resolved. Thank you for your patience while the team worked to resolve this.

If you have further issues please don't hesitate to reach out to our Customer Care team.

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Sam S
Recovering

Our infrastructure team have seen to it that a fix is implemented and we are seeing functionality return. We understand how important these services are and appreciate your patience during this time.

We will continue to closely monitor the situation to ensure it is fully resolved.

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Sam S
Identified

We are aware of a few customers having intermittent disruptions to server sg23.tmd.cloud. Our infrastructure team are investigating all avenues and working on this as a priority to resolve this matter.

If you need any assistance, please reach out to our Customer Care Team.

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Sam S
Began at:

Affected components
  • Database Servers