Server unreachable : nw2.fcomet.com

Our infrastructure team have confirmed that the issues with the nodes effected have now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution.

If you have further issues please don't hesitate to reach out to our Customer Care team.

We are seeing some services return to normal, our infrastructure team are continuing to work on and monitor this issue. We will provide an update as soon as possible.

The following are confirmed to be operational:

node1052.myfcloud.com node5265.myfcloud.com node18.myfcloudnw.com node4.myfcloudnw.com node1846.myfcloud.com

We have finally identified the core issue, there is a disruption to our Newark DC and our system engineers are currently working on it to fully resolve the issue.

If you need any assistance in the immediate, please reach out to our Customer Care Team.

We are currently experiencing an issue to the server nw2.fcomet.com, the server is currently unreachable. It will effect customers using the following servers:

node37.myfcloudnw.com node804.myfcloud.com node83.myfcloudnw.com node6896.myfcloud.com node7089.myfcloud.com node66.myfcloudnw.com node71.myfcloudnw.com node65.myfcloudnw.com node2711.myfcloud.com node2264.myfcloud.com node7695.myfcloud.com node4711.myfcloud.com node7779.myfcloud.com node1052.myfcloud.com node7112.myfcloud.com node82.myfcloudnw.com node3143.myfcloud.com node5265.myfcloud.com node18.myfcloudnw.com node4.myfcloudnw.com node1846.myfcloud.com

Our infrastructure team are working on this as a priority to resolve this matter.

If you need any assistance in the immediate, please reach out to our Customer Care Team.