Resolved

After a careful monitoring period, our infrastructure team have advised this issue is resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused.

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Sam S
Recovering

We have implemented a fix and our systems are now recovering. Affected websites should begin functioning normally.

If you are still experiencing issues or have any concerns, please don’t hesitate to reach out to our Customer Care Team. Thank you for your continued patience.

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Dyane H
Investigating

We have identified that it is affecting some servers with Apache. We are still working on a resolution.

Please reach out to our Customer Care Team if you need immediate assistance.

Thank you for understanding.

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James E.
Investigating

We are aware of a few customers having their websites going to a "Misdirected request" page. Our infrastructure team are working on this as a priority to resolve this matter.

If you need any assistance in the immediate, please reach out to our Customer Care Team.

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James E.
Began at:

Affected components
  • Database Servers