Server Incident Report HostforWeb

Resolved
Resolved

The root cause of this incident has been resolved. Whilst the rack has been restored to full functionality, we kindly ask any customers still experiencing issues to please reach out as some customers may need to contact our support team for additional assistance and next steps as setup on a new server instance may be required.

Thank you again for your patience, our customer care team is here to help 24/7

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Recovering

We want to keep you informed that our infrastructure team is still actively working on this issue.

We appreciate your patience and will provide an update as soon as new information is available.

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James E.
Updated

We want to keep you informed that our infrastructure team is still actively working on this issue.

We appreciate your patience and will provide an update as soon as new information is available.

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James E.
Updated

We would like to keep you updated with a notice that the infrastructure team is still working on this issue.

We will update as soon as possible.

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James E.
Identified

We've confirmed there is a problem, we're working to resolve it.

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Hernan R.
Investigating

We have detected a service interruption affecting server ssdvps210.servershost.net

Our data center technicians have identified a hardware failure regarding the Power Distribution Unit (PDU) connected to this rack. An emergency replacement of the power hardware is currently underway to restore connectivity.

All services hosted on this server are currently unavailable. We will provide further updates as the replacement progresses.

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Hernan R.
Began at: