The root cause of this incident has been resolved. Whilst the rack has been restored to full functionality, we kindly ask any customers still experiencing issues to please reach out as some customers may need to contact our support team for additional assistance and next steps as setup on a new server instance may be required.
Thank you again for your patience, our customer care team is here to help 24/7
We want to keep you informed that our infrastructure team is still actively working on this issue.
We appreciate your patience and will provide an update as soon as new information is available.
We want to keep you informed that our infrastructure team is still actively working on this issue.
We appreciate your patience and will provide an update as soon as new information is available.
We would like to keep you updated with a notice that the infrastructure team is still working on this issue.
We will update as soon as possible.
We've confirmed there is a problem, we're working to resolve it.
We have detected a service interruption affecting server ssdvps210.servershost.net
Our data center technicians have identified a hardware failure regarding the Power Distribution Unit (PDU) connected to this rack. An emergency replacement of the power hardware is currently underway to restore connectivity.
All services hosted on this server are currently unavailable. We will provide further updates as the replacement progresses.
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