Our infrastructure team have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to contact us.

The affected SmarterMail servers have been successfully restored, and services are now operating normally. Our infrastructure team continues to closely monitor the environment while the SmarterMail team continues working to prevent this issue from occurring again. If you continue to experience any issues, please do not hesitate to contact our support team. Thank you for your patience.

Our team is still actively working on the Smartermail service. We appreciate your patience during this time.

We are aware of a few customers having intermittent disruptions connected to their Smartermail service. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our Customer Care Team.