Hosting Performance Degradation - s1300.sgp1.mysecurecloudhost.com
Incident Updates
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Resolved Jun 21, 2026 20:48 UTC
We've now resolved the incident. Thanks for your patience.
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Resolved Jun 21, 2026 20:01 UTC
The unusually high traffic was once again detected on the server s1300.sgp1.mysecurecloudhost.com which might cause some intermittent disruption to some of our services connected Our team is still actively working on this as priority and we expect to see a resolution soon.
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Resolved Jun 19, 2026 19:59 UTC
We've now resolved the incident. Thanks for your patience.
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Resolved Jun 19, 2026 12:10 UTC
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.
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Resolved Jun 19, 2026 11:44 UTC
We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.