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Hosting Performance Degradation - s16364.usc1.stableserver.net

Resolved Jun 8, 2026 08:46 UTC

Incident Updates

  • Resolved Jun 13, 2026 19:55 UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  • Resolved Jun 13, 2026 18:25 UTC

    We have identified a recurrence of higher-than-normal traffic affecting the server s16364.usc1.stableserver.net. As a result, customers with hosting and website services may experience intermittent issues when accessing their websites. Our Infrastructure Team is aware of the situation and is actively investigating while working to minimize any impact and restore normal performance as quickly as possible. We appreciate your understanding.

  • Resolved Jun 8, 2026 10:14 UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  • Resolved Jun 8, 2026 08:46 UTC

    We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.