We've now resolved the incident. Thanks for your patience.

We'd like to give an update. The server jpcloudusa030.nshostserver.net has now been restored and is back online. Our infrastructure team is actively investigating the issue and treating this as a top priority. Further updates will be shared as soon as more information becomes available. If you need any assistance in the immediate, please reach out to our Customer Care Team.

We are aware that some customers are currently experiencing connectivity issues with services hosted on the below servers: jpcloudusa027.nshostserver.net jpcloudusa028.nshostserver.net jpcloudusa030.nshostserver.net Our infrastructure team is actively investigating the issue and treating this as a top priority. Work is already underway to restore services as quickly as possible. We sincerely appreciate your patience and understanding while the investigation continues. Further updates will be shared as soon as more information becomes available. If you need any assistance in the immediate, please reach out to our Customer Care Team.