Network Connectivity Issues on BOM Server
Resolved
Feb 8, 2026 02:30 UTC
Incident Updates
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Resolved Feb 9, 2026 18:58 UTC
We've now resolved the incident. Thanks for your patience.
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Resolved Feb 8, 2026 02:30 UTC
We are aware of a few customers having intermittent disruptions with our BOM servers due to upstream network connectivity issues related to a fiber link with one of our providers. Our infrastructure team are working on this as a priority to resolve this matter. Traffic has been rerouted through alternative network providers and connectivity remains available through these paths. If you need any assistance in the immediate, please reach out to our Customer Care Team.