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Network Issue Identified

Resolved Feb 3, 2026 00:20 UTC

Incident Updates

  • Resolved Feb 3, 2026 02:10 UTC

    We would like to give the final update that all network and services are stable. Thank you for your patience during this time. 
If you have any questions or need any assistance with your services, please reach out to us.

  • Resolved Feb 3, 2026 00:39 UTC

    Following up on the diagnosis and troubleshooting by our team, we have seen accessibility to services return to normal and are continuing to monitor the situation. 
If you are still experiencing any difficulties, please contact us for assistance.

  • Resolved Feb 3, 2026 00:20 UTC

    We have identified that some clients are affected by network issues in our Frankfurt location. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website and management tools. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.