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Server Incident Report HostforWeb

Resolved Jan 16, 2026 17:07 UTC

Incident Updates

  • Resolved Jan 20, 2026 01:23 UTC

    The root cause of this incident has been resolved. Whilst the rack has been restored to full functionality, we kindly ask any customers still experiencing issues to please reach out as some customers may need to contact our support team for additional assistance and next steps as setup on a new server instance may be required. Thank you again for your patience, our customer care team is here to help 24/7

  • Resolved Jan 19, 2026 13:43 UTC

    We want to keep you informed that our infrastructure team is still actively working on this issue. We appreciate your patience and will provide an update as soon as new information is available.

  • Resolved Jan 18, 2026 17:06 UTC

    We want to keep you informed that our infrastructure team is still actively working on this issue. We appreciate your patience and will provide an update as soon as new information is available.

  • Resolved Jan 17, 2026 09:51 UTC

    We would like to keep you updated with a notice that the infrastructure team is still working on this issue. We will update as soon as possible.

  • Resolved Jan 16, 2026 22:53 UTC

    We've confirmed there is a problem, we're working to resolve it.

  • Resolved Jan 16, 2026 17:07 UTC

    We have detected a service interruption affecting server ssdvps210.servershost.net Our data center technicians have identified a hardware failure regarding the Power Distribution Unit (PDU) connected to this rack. An emergency replacement of the power hardware is currently underway to restore connectivity. All services hosted on this server are currently unavailable. We will provide further updates as the replacement progresses.