We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover.

We have identified higher-than-normal traffic patterns on a subset of our servers. As a result, some customers may be experiencing intermittent difficulties accessing their websites or hosting services. Our infrastructure team is actively investigating the issue and working toward a resolution. To restore service stability as quickly as possible, we are migrating affected clients to a new IP address. Action Required: For clients using our Name Servers: No action is required. The update will be handled automatically. For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP. We will provide further updates as soon as more information is available.