We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover.

We are aware of a few customers having intermittent disruptions to our support and internal systems due to a global Cloudflare network scheduled maintenance currently affecting multiple services across the internet. Our infrastructure team is treating this as a priority, actively monitoring the situation and working to restore full system availability as quickly as possible. At this time, some users may experience difficulty accessing their client area, user portals, or certain support channels. Live chat availability may also be limited. Please note that your hosting services remain fully operational. If you need immediate assistance, please contact our Customer Care Team by phone.