We've now resolved the incident. Thanks for your patience.

We’ve located the core issue and have applied the fixes. We are now waiting for things to recover.

We are aware of a few customers having intermittent disruptions to our services connected to server pl4308.mex1.stableserver.net Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our Customer Care Team.