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Limited Support Availability

Resolved Nov 10, 2025 09:37 UTC

Incident Updates

  • Resolved Nov 10, 2025 14:59 UTC

    We've now resolved the incident. Thanks for your patience.

  • Resolved Nov 10, 2025 10:09 UTC

    We've fixed the core issue, and are waiting for things to recover.

  • Resolved Nov 10, 2025 09:37 UTC

    We are currently experiencing limited support availability due to an outage at one of our office locations. This is affecting some of our support channels and staffing levels. Our teams are working around the disruption to minimise impact. We appreciate your patience while we work to restore full support capacity and will provide updates as soon as more information becomes available.