We've now resolved the incident and all service under the server win04.tmd.cloud should function normally. Thanks for your patience.

We’re aware that some customers may be experiencing intermittent disruptions on server win04.tmd.cloud. Our infrastructure team is actively working on this and treating it as a top priority. Thank you for your patience while we resolve the matter. If you need any immediate assistance, please don’t hesitate to reach out to our Customer Care Team.