We would like to give the update that our infrastructure team have implemented a fix and the server is responsive. Thank you again to our clients for the patience they've had whilst our team was working on this resolution. If you have further issues please don't hesitate to reach out to our Customer Care team.

We have had reports of customers with services on s5642.lon1.stableserver.net noting that the server is unresponsive. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our Customer Care Team. Thank you in advance for your patience during this time.