Our infrastructure team have confirmed that the issue with the server has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused.

Our infrastructure team have implemented a fix as at 4am AEST and we have seen functionality of the server return to normal. We understand how important the services on s783.bom1 are and appreciate your patience during this time. We will continue to closely monitor the situation to ensure it is fully resolved and does not occur again.

Our infrastructure team are continuing to work towards a fix and unplanned server maintenance is still underway. We appreciate your patience during this time, and will continue to monitor to ensure this is fully resolved as soon as possible

We are aware of a few customers having intermittent disruptions to services that are hosted on the s783.bom1.mysecurecloudhost.com server. Our infrastructure team are working on this as a priority to resolve this matter and have implemented unscheduled maintenance to resolve the root cause. If you need any assistance in the immediate, please reach out to our Customer Care Team and we will update this notice as soon as possible.