We would like to give the update that network and server loads are at normal levels and services are stable. 
If you have any questions or need any assistance with your services, please reach out to us.

Following our diagnosis and troubleshooting, for a small number of users, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action should be required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server mocha3040.mochahost.com. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.