The connectivity and packet loss issues affecting servers in our Dubai (DXB1) region have been resolved. Connectivity has been restored, and affected services are operating normally. We apologize for any disruption this may have caused and appreciate your patience while our infrastructure team worked to resolve the issue. This incident is now resolved.

Our infrastructure team have implemented a fix and are seeing functionality return to normal. We appreciate your patience during this time. We will continue to monitor to ensure this is fully resolved.

We are currently investigating packet loss and intermittent connectivity issues affecting servers in our Dubai (DXB1) region. Customers may experience intermittent connectivity to their websites or management services. Our infrastructure team is actively investigating the issue and working to restore stable connectivity. We will provide another update as soon as we have more information.