We would like to give the update that network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please reach out to us.

Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address for some clients, to restore functionality as quickly as possible. If you are using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.

We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s1048.use1.mysecurecloudhost.com. For a small portion of clients, hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.