My Secure Cloud Host
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Past incidents

All resolved incidents for this status page.

Hosting Performance Issue
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Hosting Performance Degradation - s1058.use1.mysecurecloudhost.com
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Hosting Performance Degradation
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Performance Degradation Identified
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Performance Degradation on Server | s1300.sgp1.mysecurecloudhost.com.
Resolved

Due to the re-occurence of the high traffic, our team proceeded to perform another update of IP addresses. For clients using our name servers, no action is required. However, for clients using extern...

Hosting Responsiveness Issue Identified
Resolved

Our technicians have advised that the issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any of t...

Hosting Performance Degradation | s1300.sgp1.mysecurecloudhost.com
Resolved

Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is req...

Scheduled Windows Update
Resolved

The windows maintenance has been completed successfully, and all services are now operating normally. Thank you for your patience and understanding. If you have any questions, please don't hesit...

Hosting Performance Degradation
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Client-Area Issue Identified
Resolved

Our team have confirmed that the issue with accessing your account has now been resolved. We will continue to monitor the website and thank everyone for their patience while we get you back into you...

Webmail Access Issues – s2921.can1.stableserver.net
Resolved

Our technicians have confirmed that the webmail issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise ag...

Hosting Performance Degradation - s10863.mex1.stableserver.net
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Intermittent Hosting Issue Identified
Resolved

The issue affecting the following servers has been resolved: s11779.usc1.stableserver.net s15256.fra1.stableserver.net s9621.fra1.stableserver.net s10856.lon1.stableserver.net Thank you for y...

Server Incident Report
Resolved

Our Infrastrructure team have confirmed that the performance issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and...

WebHostingBuzz - Client Login Issue Identified
Resolved

Our team have confirmed that the issue with accessing your account has now been resolved. We will continue to monitor and we thank everyone for your patience.   Please reach out to us if you requi...

Scheduled Windows Update
Resolved

Our technicians have confirmed that the update is complete. We want to thank our clients for the patience they've had whilst our team was working on this. If you have any questions please don't hesi...

Hosting Performance Degradation - servers9583.usc1.stableserver.net
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Hosting Performance Degradation | s1316.sgp1.mysecurecloudhost.com
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

cPanel Connection Error
Resolved

After a careful monitoring period, our technicians have confirmed that the cPanel login issue has now been resolved. We want to thank our clients for the patience they've had whilst this resolutio...

Hosting Performance Degradation | s1026.use1.mysecurecloudhost.com
Resolved

We've now resolved the incident. Thanks for your patience.