Resolved

Our technicians have confirmed that the disruptions to services that use our c02.tmdcloud.com servers have now been resolved and the data has been migrated to a new server. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused.

If you were effected, please update your settings as below:

c02.tmdcloud.com > s3986.use1.stableserver.net

184.154.108.230 > 195.250.26.105

Avatar for Sam S
Sam S
Identified

We are still working to resolve the disruptions to services that use our c02.tmdcloud.com servers. Our infrastructure team are working on this as a priority and we will update as soon as possible.

Avatar for Sam S
Sam S
Identified

We are aware of a few customers having disruptions to their services that use our c02.tmdcloud.com servers. Our infrastructure team are working on this as a priority to resolve this matter.

If you need any assistance in the immediate, please reach out to our Customer Care Team.

Avatar for Sam S
Sam S
Began at: