High traffic detected | s1027.use1.mysecurecloudhost.com

We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover.

We are seeing traffic return to normal levels, we will continue to monitor and ensure it remains stabilised. As part of the mitigation process, our system engineers performed a IP split.

Action Required:

For clients using our Name Servers: No action is required. The update will be handled automatically.

For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.

If you are still experiencing any difficulties, please contact us for assistance.

We have identified some higher than normal traffic on our server s1027.use1.mysecurecloudhost.com

Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.

We will keep you updated as soon as possible.