We've now resolved the incident. Thanks for your patience.
Our infrastructure team are working to finalize the fix and there may be some clients still effected. We will continue to closely monitor the situation to ensure it is resolved for all of our clients and update this page as soon as possible.
Actions Required:
Clients using our Name Servers: No action is required. The update will happen automatically.
Clients using External Name Servers: You will need to manually update your DNS records. Please log in to cPanel and look for "Shared IP Address" to find your new IP.
We will update as soon as possible.
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