Server Incident Report - s12018.sgp1.stableserver.net

Uptime Impact: 27 minutes and 32 seconds
Resolved
Resolved

Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding

Avatar for Hernan R.
Hernan R.
Identified

We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.

We will keep you updated as soon as possible.

Avatar for Hernan R.
Hernan R.
Began at:

Affected components
  • Database Servers