Server Incident Report
We've fixed the core issue, and are waiting for things to recover.
- For clients using our name servers: No action is required
- For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
The server is now stable and services connected should be functioning properly.
If you have any questions or need any assistance with your services, please reach out to us.
We would like to thank you for your patience during this time.
We have identified some higher than normal traffic on server s1052.use1.mysecurecloudhost.com.
Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.
We will keep you updated as soon as possible.
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