Our system engineers are working to restore full service. To ensure stability and reliability, the affected data has been migrated to a new server: s13625.usc1.stableserver.net.
Clients using our name servers: No action is needed.
Clients using external name servers: Please update your DNS records manually. The new IP address can be found in cPanel under Shared IP Address: https://s13625.usc1.stableserver.net:2083
We appreciate your patience as we complete this transition to provide a stable and reliable environment.
We would like to keep you updated with a notice that the infrastructure team is still working on this issue.
We will update as soon as possible.
We would like to keep you updated with a notice that the infrastructure team is still working on this issue. Restoration work is now underway, and we are actively working to bring services back online as quickly as possible. We will continue to monitor progress and share further updates as they become available.
Thank you for your patience.
We are aware of a few customers experiencing intermittent disruptions to our Direct Admin services due to a server outage on da71venom.stableserver.net. All services on this server are currently impacted.
Our infrastructure team is actively investigating and working on this as a priority to restore service as quickly as possible. If you need any immediate assistance, please reach out to our Customer Care Team.
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