Hosting Performance Degradation

Our infrastructure team have confirmed that there should no longer be any impact to our customers. We will continue to monitor the station closely and want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize again for any of the inconveniences caused.

If you have further issues please don't hesitate to reach out to our Customer Care team.

We are still seeing higher than normal traffic on this server however our infrastructure team are working on this as a priority and we are already seeing some improvements.

Thank you for your patience, we will update as soon as more information is available.

We have identified some higher than normal traffic on some of our s884.use1.mysecurecloudhost.com server. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.

We will keep you updated as soon as possible.