Hosting Performance Degradation - -s1106.usc1.mysecurecloudhost.com

Uptime Impact: 21 hours, 48 minutes, and 28 seconds
Resolved
Resolved

We have changed the IP address for the effected server. It now operates with multiple shared IP addresses to improve performance and stability moving forward.

Important Information for Clients:

Clients using our name servers: No action is required, your services will continue to operate as usual.

Using external name servers: Please update your DNS records. Your new IP is in cPanel > Shared IP Address on the right hand side.

If you have any questions or need assistance please let us know.

Avatar for Sam S
Sam S
Identified

We have identified some higher than normal traffic on our server -s1106.usc1.mysecurecloudhost.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.

We will keep you updated as soon as possible.

Avatar for Sam S
Sam S
Began at:

Affected components
  • Database Servers