Server Incident Report - h305.lon1.whgi.net
We've now resolved the incident. Thanks for your patience.
We have identified the following Dedicated and Shared servers currently residing on the affected hardware:
Dedicated Servers
d9715.lon1.stableserver.net | d12883.lon1.stableserver.net | d9603.lon1.stableserver.net
d9710.lon1.stableserver.net | d11490.lon1.stableserver.net | d12876.lon1.stableserver.net
d11526.lon1.stableserver.net | d9596.lon1.stableserver.net | d10034.lon1.stableserver.net
d10027.lon1.stableserver.net | d9942.lon1.stableserver.net | d9533.lon1.stableserver.net
d10128.lon1.stableserver.net | d10031.lon1.stableserver.net | d9698.lon1.stableserver.net
d12894.lon1.stableserver.net | d9649.lon1.stableserver.net
d11832.lon1.prowebpanel.com | d13930.lon1.prowebpanel.com
Shared Servers
s10154.lon1.stableserver.net
s10707.lon1.stableserver.net
We are working to restore all services simultaneously.
Since this is a node-level failure, every virtual machine (VM) or hosting account residing on s10154.lon1.stableserver.net and s10707.lon1.stableserver.net servers.
Our engineers have initiated a manual reboot of the hardware to restore connectivity.
We will keep you updated as soon as possible.
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