Server Incident - s3412.mex1.stableserver.net

Uptime Impact: 1 hour, 38 minutes, and 28 seconds
Resolved
Resolved

The IP that was affected was migrated to another IP and the traffic is back to normal, all services should be functioning normally.

Action Required:

For clients using our Name Servers: No action is required. The update will be handled automatically.

For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.

Thank you for your patience.

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James E.
Investigating

Higher than normal traffic was once again observed on the server, specifically on the IP 195.250.27.227. Our system engineers are working on it as a priority.

Thank you for your patience

Avatar for James E.
James E.
Resolved

We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. To restore service stability as quickly as possible, we are migrating affected clients to a new IP address.

Action Required:

For clients using our Name Servers: No action is required. The update will be handled automatically.

For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.

Avatar for Dyane H
Dyane H
Began at:

Affected components
  • Database Servers