DNS Issue Identified

Uptime Impact: 1 hour, 54 minutes, and 53 seconds
Resolved
Resolved

Our infrastructure team have confirmed that the issues with DNS editing has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any of the inconveniences caused.

If you have further issues please don't hesitate to reach out to our Customer Care team.

Avatar for Sam S
Sam S
Recovering

Following up on the diagnosis and troubleshooting by our team, we are seeing DNS editing return to normal. Our infrastructure team is continuing to monitor the situation to ensure that it's fully resolved.


If you are still experiencing any difficulties, please contact us for assistance.

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Sam S
Identified

We are aware of some clients having disrupted DNS usage. During this time, clients may not be able to create or edit zone records or see them cache correctly. Our infrastructure team are working on this as a priority to resolve this matter.

If you need any assistance in the immediate, please reach out to our Customer Care Team.

Avatar for Sam S
Sam S
Began at:

Affected components
  • Domains/DNS